Privacy Policy for McGahern Heating & Plumbing

This Privacy Policy describes how McGahern Heating & Plumbing collects, uses and protects any information that you give us when you use this website or our services. We are committed to ensuring that your privacy is protected and that we comply with our obligations under the General Data Protection Regulation (GDPR) and the Data Protection Acts.

Information We Collect

We may collect the following information when you enquire about our services or request a site survey in Donegal:

• Name and job title.

• Contact information including email address and phone number.

• Demographic information such as your property address or Eircode.

• Technical information regarding your current heating and plumbing systems.

• Other information relevant to customer surveys or SEAI grant applications.

What We Do with the Information We Gather

We require this information to understand your needs and provide you with a professional service, specifically for the following reasons:

• Internal record keeping and scheduling of call outs.

• Providing accurate quotations for plumbing, heating and renovation works.

• Processing SEAI grant documentation and RGI safety certifications.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new services, special offers or other information which we think you may find interesting using the email address which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

   

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing our Letterkenny office.

   

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Your Rights

Under the GDPR, you have the right to request details of personal information which we hold about you. If you would like a copy of the information held on you, please contact McGahern Heating & Plumbing. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at our business address. We will promptly correct any information found to be incorrect.

Contact Us

If you have any questions regarding this privacy policy or the protection of your data, please contact our office in Letterkenny, County Donegal.